The New Jersey Department of Transportation (NJDOT) Traffic Operations South had a need for efficient paperless case data entry solutions for their Emergency Service Patrol (ESP) personnel, to capture and collect traffic incidence assistance data. Currently, the paperless data entry system has been developed and implemented in the NJDOT Traffic Operations South ESP Team. The system uses Windows-based PDAs by Hewlett-Packard and custom developed software to collect the field data in the electronic format and then upload it into the centralized database for analysis and reporting.

NJDOT Traffic Operations North ESP team requires the customization and integration of the similar solution into its infrastructure. NJDOT Traffic Operations South ESP team requires observation of its paperless data entry system for one year, in order to identify system bottlenecks, develop solutions for them and investigate various way to improve system features, such as multimedia databases, integration with GPS/GIS, advanced reporting/alarm capabilities, etc.