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Transit Ticket Booth

UITP Academy: Ticketing and Fare Management for North America

  • November 6, 2023November 8, 2023
  • 9:00 am–5:00 pm

Ticketing is the key for public transport operators and authorities to collect fares from the passengers. Nowadays, the increasing use of technology supports the need of various fare types and payment methods transforming from classic paper tickets to contactless cards and smart phones, while opening up endless opportunities for data collection and analysis. The challenge starts with trying to understand closed-loop vs open-loop, card-centric vs system-centric, prepaid vs post-paid, account-based ticketing, open payment, SIM-centric mobile ticketing, Secure Element, HCE, interoperability, multi-service, beacons, NFC, QR code…and so on. This course aims to help transit professionals improve operational efficiency and adapt to new challenges on fare management and ticketing.

Learning Objectives: 

  • Understand, analyze and discuss available ticketing systems and fare management trends
  • Giving a worldwide overview of practices and solutions in ticketing
  • Lay the basis of tariff structures, pricing and fare policy, essential to the design of a ticketing solution
  • Detailing the different technologies and solutions on the market
  • Discuss the opportunities created by account based and mobile ticketing and learn from practice on their implementation
  • Discuss implications for Mobility as a Service (MaaS)  

Intended Audience: 

  • Staff from public transport operators and authorities responsible for the ticketing systems
  • Staff from the industry worldwide involved in the market uptake in this area: ITS companies, app-developers, software compilers
  • Professionals from operations, engineering, finance departments 
  • Professionals interested in obtaining a wider and international perspective on ticketing and fare management and eager to learn more from best practice worldwide

Course Information:

Date & Time

November 6, 2023 @ 9:00 am
November 8, 2023 @ 5:00 pm
Rail and TransitRegional Training CenterTechnology & ToolsWorkforce Development
  • M. Emre Kiran, Head of UITP Academy
  • Jaspal Singh, Head of North America Office, UITP
  • Ozlem Tatar, Training Manager, UITP Academy Membership, Marketing & Services


  • Early bird rate (until 02 Oct)          $1250 USD
  • Standard rate (from 03 Oct)         $1500 USD
  • Group rate (4 or more)                     $1000 USD


Register Now Deadline: November 3, 2023

Sponsors / Partners






This course is offered as part of the UITP North American Regional Training Center, a partnership between:

  • The International Association of Public Transport (UITP)
  • Rutgers CAIT

Withdrawal Policy: If you find yourself unable to attend a class for any reason, please submit a withdrawal request by emailing caitregistrar@soe.rutgers.edu. To be eligible for a refund for fee-based classes, you must email a withdrawal request at least 72 hours before class begins. If no withdrawal request is made, the nonrefundable and nontransferable program fee will be charged to your account.

Privacy Policy: The personal information we collect when you register for a program will not be disclosed to any outside parties. We use personal information for purposes of administering our business activities and providing customer service. We may also use the information we collect to notify you about important services and offerings we think you will find valuable. We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein.

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